Cancellation Policy:(0-5 Days)

1. In case there is an order cancellation, please do so before it is shipped. Once the product is shipped it can not be cancelled using our website

Return Policy:(0-5 Days)

1. Return/Exchange is available for selected products only, the return information is available on the product page on the website. The return policy of a product can be changed without prior notice.

2. In case we do not have pick up service available at your location, you would have to self-ship the product to our office Address.

3. Return/Exchange charges may apply on case to case basis.

Non refundable policy

All payments made [ The Kitchen Essentials] are strictly non-refundable. By confirming your purchase or booking, you agree to this policy in full. Payments become non-refundable immediately upon booking. Up to 14 days before the scheduled service or event, you may reschedule once without penalty, subject to availability; however, no refunds will be issued. Between 13 and 7 days prior to the scheduled date Within 7 days of the event or service, no changes, rescheduling, or refunds will be allowed under any circumstances. Exceptions may be made solely at the discretion of [The Kitchen Essentials] in rare, extreme situations such as verified medical emergencies or government-mandated shutdowns. By proceeding with payment, you acknowledge and accept the terms of this non-refundable policy.

The items should be unused and unwashed for hygiene reasons.

The product should have the original packaging and tags in place. Items without the original tags will not be accepted.

Customized products cannot be returned or exchanged

Return/Exchange requests that are not raised within the return period (Refer product page) the product would not be accepted.